WhatsApp that closes invoices
Send invoices, delivery updates, OTPs and quote approvals over WhatsApp Business — where 98% of messages get read in under 90 seconds. Customers reply with one tap; CodifyAI updates the order, closes the invoice or schedules the visit. No app to install, no portal login.
Why WhatsApp Business beats SMS for B2C
SMS is universal. WhatsApp is conversational. You can send images, PDFs (invoices, contracts, ID cards), buttons (PAY / VIEW / CANCEL), product carousels and location pins. And it's free to receive — your customers never think twice about replying.
✓ Rich media
Send invoice PDFs, product photos, location pins. SMS can't.
✓ Free for customers
No carrier fees on replies. People text back without thinking.
✓ Trusted brand
Verified green tick + business profile builds instant credibility.
What you can do with WhatsApp Business + CodifyAI
Every Odoo record can trigger a WhatsApp template. Customers reply — CodifyAI parses and acts.
Invoice + PDF + PAY button
Send the full PDF invoice with a one-tap Stripe / SePay payment link. Reduce DSO 8–14 days.
Delivery tracking with live map
"Driver Andrei is 10 min away — track here." Map link auto-generated from Codify Fleet.
OTP / 2FA / login codes
Higher delivery rate than SMS in EU markets. Sub-second latency. Auto-fallback to SMS.
Appointment reminders & reschedule
"Reply 1 to confirm, 2 to reschedule." Calendar slot opens automatically on reply.
Quote approvals
Send the quote PDF + tap-to-sign. Customer replies OK — quotation becomes sales order.
Renewal & expiry warnings
Insurance, ITP, subscription — 30/7/1 day reminders with one-tap renew link.
Customer support intake
Auto-create Helpdesk ticket from a WhatsApp message. Assign by keyword. Reply from Odoo.
Catalog & product carousels
Send product cards with image, price, add-to-cart button. Native WhatsApp checkout.
Driver / customer location
Customer shares pin → CodifyAI geocodes → trip pickup auto-set. Driver sees it instantly.
Why WhatsApp converts
How we get you live on WhatsApp Business
Verify your business
We guide you through Meta Business Manager verification. Usually 2–5 business days with us handling paperwork.
Get a verified sender number
A dedicated WhatsApp Business number (your existing landline / mobile or a new one) — green-tick eligible.
Submit templates for approval
Meta reviews each outbound template once. We design them with you — invoice, OTP, reminder, delivery, renewal.
Wire CodifyAI triggers
Pick records (invoice overdue, delivery scheduled, quote sent…) and which template fires.
Set reply rules
PAY → Stripe link. OK → confirm quote. 1/2 → reschedule. Free text → Helpdesk ticket.
Send. Receive. Track.
Full delivery log + per-message read receipts. Reply lands in Odoo Discuss + the source record.
Transparent WhatsApp pricing
You pay Meta directly for conversations (€0.01–0.07 each, depending on country and category). We don't add margin. Our fee is the setup, the verification, the templates and the Odoo integration.
€499 one-time
Meta verification + green tick application
- Business Manager onboarding
- Phone number provisioning
- Up to 5 message templates
- Brand profile + cover photo
- 2-hour training session
€99 /mo
Platform fee · Meta conversation fees pass-through
- Unlimited templates & campaigns
- SMS + WhatsApp dual channel (same panel)
- Inbound reply routing to Odoo
- Per-template analytics
- Helpdesk integration
- Priority email + chat support
Custom
From €299/mo
- Multiple sender numbers
- White-label panel
- Negotiated Meta volume rates
- Dedicated account manager
- On-premise option
- 24/7 phone support
Meta conversation fees (Romania, 2026): Utility €0.011 · Marketing €0.0364 · Authentication €0.0273 · Service free. Billed monthly by Meta directly to your Business Manager.
Same API as SMS — one line to switch channel
Send a templated WhatsApp
POST https://sms.codifyai.ro/api/send
Authorization: Bearer YOUR_KEY
{
"channel": "whatsapp",
"to": "+40712345678",
"template": "invoice_due_v2",
"vars": {
"name": "Maria",
"invoice": "INV-2026-0341",
"amount": "€450",
"pdf_url": "https://.../INV-2026-0341.pdf"
}
}Inbound webhook (reply received)
POST your-app.com/webhook
X-Codify-Signature: sha256=...
{
"channel": "whatsapp",
"from": "+40712345678",
"msg": "PAY",
"button_id": "btn_pay_0341",
"media": null,
"received_at": "2026-06-06T14:22:01Z"
}Best for
- B2C businesses with consumer customers (retail, food, healthcare, beauty, automotive service)
- Field service operators who need to send live ETAs and route changes with map pins
- Subscription & SaaS companies with renewal reminders and onboarding flows
- Accounting & billing teams who want PDFs delivered + paid in one chat thread
- Insurance & financial services with consent-driven renewal cycles
- Anyone whose customers don't read emails
Frequently asked
How long does Meta approval take?
Business verification: 2–5 business days. Phone provisioning: same day after verification. Template approval: usually a few hours per template, max 24h. We handle 100% of the paperwork — you sign one document.
Can I use my existing phone number?
Yes — landline, mobile or toll-free, as long as it can receive a one-time SMS or voice call for Meta's verification. You lose the ability to use that number for personal WhatsApp once it's a Business API number.
What does the "green tick" cost?
€0 from Meta — but you need 2+ articles from independent media about your brand. We help craft a submission and re-apply if rejected. Most CodifyAI clients get it within 30–60 days.
Can I send promotional messages?
Yes, with the Marketing template category — but only to customers who opted in. CodifyAI tracks opt-ins per contact and blocks sends that violate Meta's rules (auto-suppression). Stays compliant by default.
What if Meta suspends my number?
Rare if you stick to approved templates and don't blast. If it happens, we file the appeal and provision a backup number while sorting it. SMS fallback keeps you operational in the meantime.
Can I use WhatsApp without Odoo?
Yes — standalone REST API, panel, webhooks. Use it from Node, Python, n8n, Make, Zapier. The Odoo integration is a deep bonus, not a requirement.
Talk to customers where they actually read.
30-minute demo with a live WhatsApp flow from your own Odoo records — invoice, delivery, OTP. We'll show you the conversion math for your business.